Hoarding house clearance in Bournemouth, Poole, Dorset, Hampshire & Wiltshire
A discreet, patient and non-judgemental hoarding house clearance service for homeowners, families, landlords and support professionals.
However full the property is, we've almost certainly seen it before. We'll help you get the home clear, safe and back under control, one step at a time.
As a family-run business with more than 20 years' experience, we’re proud to have received more than 100 Checkatrade 10/10 reviews.
“Clearing out the property was very emotional and also quite a task as my father had A LOT of stuff. Damian and his colleague turned up early and got on with the Job immediately. Very professional taking care of the property and items being removed. Highly, highly recommend A++.”
Verified Checkatrade review, BH21
A hoarding clearance service without judgement
Asking for help with a hoarded home takes courage. Whether the property belongs to you, a relative, a tenant or a client, we'll treat the people and the home with respect, patience and complete discretion.
Our hoarding clearance service covers everything from a single overwhelmed room to a whole house filled floor to ceiling. We can work at a pace that suits the occupant: a full clearance in one go, or a gradual clearance over several visits.
We regularly support families, landlords, letting agents, solicitors, estate agents, social workers and support organisations. Our job is to make the property safe, usable and ready for its next step.
Hoarding House Clearance Walkthrough - Before We Started
Hoarding House Clearance Walkthrough - After the Property was Cleared
Why choose Massey's
Experienced, discreet and respectful
Family-run business with more than 20 years’ experience
More than 100 10/10 Checkatrade reviews from our customer
Fully licensed and registered Environment Agency waste carrier
We will beat a like-for-like quote from a reputable local company, subject to seeing the written quote
We can buy or offset the value of suitable items against the cost of the clearance, including antiques, collectables, artwork and quality furniture
Around 80% of house contents are reused or recycled where possible
We bring packing crates and bags when needed
We provide a complimentary sweep and vacuum after the clearance
We use our own fully enclosed, sign-written Luton van for a discreet, respectful service
We work with and support local charities, including Dorset & Somerset Air Ambulance
Trusted by local and national estate agents for professional property clearances
Request a free clearance quote
Contact us for a friendly chat about your needs, or to request a free quote.
Discretion matters: no skips, no open trucks, no audience
A hoarded home is a private matter. Open tipper trucks, overflowing skips and furniture broken up on the driveway draw attention from neighbours, and that can be distressing for the occupant and their family.
We carefully carry everything to our enclosed Luton van, out of public view. We'll also talk to you about timing and parking to keep the clearance as low-key as possible.
How our hoarding clearance works
A clear, step-by-step plan
A confidential conversation: Call us or send an enquiry. Photos help, but they aren't essential
Free property visit and quote: We assess the volume, access and any safety issues, then give you a clear, no-obligation quote
Agree what stays: We agree with the occupant or family what will be kept, sold, donated, recycled or disposed of
Careful sorting: We can look out for documents, money, photographs, jewellery and sentimental items, and set them aside
Safe clearance: We work room by room, packing, removing and loading items into our enclosed van
Clean finish. We sweep and vacuum for free, so the property can be cleaned, repaired, let or sold
We can complete larger hoarding clearances over several days or visits if that's easier for the occupant.
Safety and difficult conditions: prepared for challenging properties
Hoarded properties can have restricted access, unstable piles, damp, mould, pests, food waste or items that need special handling. Our team arrives with suitable protective equipment, assesses the risks before starting and works safely throughout.
Where a property needs specialist work, such as deep cleaning, biohazard removal, pest control or repairs, we can advise on the next steps.
Valuables and resale items: finding value among the contents
Hoarded homes often contain items of real value hidden among everything else. Where we find antiques, collectables, artwork, quality furniture or other resaleable items, we may buy them or offset their value against the clearance cost.
We're always open about valuations, so you can see exactly how the final price has been worked out.
Recycling and responsible disposal: keeping as much as possible out of landfill
We reuse or recycle up to 80% of house contents using responsible routes and charity partners, including our work with Dorset & Somerset Air Ambulance.
As licensed waste carriers, we dispose of anything that can't be reused lawfully and responsibly.
Who we help: supporting occupants, families and professionals
People who want to regain control of their own home
Families clearing a relative's hoarded property
Bereavement clearances where the property was heavily hoarded
Landlords and letting agents dealing with tenanted properties
Solicitors, executors and estate agents preparing a property for sale
Social workers, housing officers and support workers
Hoarding house clearance across Dorset, Hampshire and Wiltshire: towns we cover
Our main area of work is Bournemouth and Poole. However, we also provide bereavement house clearance in Christchurch, Highcliffe, New Milton, Lymington, Lyndhurst, Brockenhurst, Southampton, Romsey, Salisbury and the surrounding areas.
If the property is slightly further afield, please get in touch.
Take the first step today
Call us for a confidential chat or request a free hoarding clearance quote. There's no pressure, no judgement and no obligation.
Frequently asked questions
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No. We've cleared many hoarded homes and understand that hoarding often has complex causes. Our team is respectful and discreet, and focused on helping, never on judging.
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Yes, and we encourage it where possible. Involving the occupant in decisions about what to keep can make the process less stressful and help prevent the home filling up again. Where it suits them better, we can clear the property gradually over several visits.
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It depends on the size of the property, how much there is to clear, access and the condition of the contents. A single room may take a few hours. A heavily hoarded house may take several days. We'll give you a realistic timescale with your quote.
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We keep an eye out for paperwork, cash, photographs, jewellery and sentimental items as we work, and set anything important aside for you. If there's something specific you're looking for, tell us beforehand.
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We can deal with many challenging conditions using suitable protective equipment and safe working methods. If we find hazardous or specialist waste, we'll explain how it needs to be handled. Where specialist cleaning or pest control is needed, we can advise on the next steps.
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The cost depends on volume, property size, access, condition and whether any items have resale value. We give you a clear, free quote after an assessment. We'll also beat any like-for-like written quote from a reputable local company.
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We work as discreetly as possible. We use an enclosed van rather than a skip or open truck, and we never break furniture up on the driveway. We'll also plan timing and parking with you to keep the clearance low-key.